How to achieve high results for the technical department. How to describe professional achievements and results in a resume

24 Sep 2012

A person who is seriously looking for a job is waiting for a call with an invitation to an interview in order to demonstrate his skills and knowledge. However, in order to be called to a meeting, your resume must be of interest to the employer. To do this, the applicant must fill out all the points correctly and competently.



As a rule, the “major achievements” item in a resume raises many questions among applicants. Candidates are at a loss for fear of appearing immodest. As a result, at best there will be one line indicated in this paragraph, at worst there will be a dash. Let's take a closer look at what to write in your achievements and why it is necessary.

Why does an employer need to know about your achievements?

To begin with, it is worth noting that if the employer is interested in this, then it is important and this point should not be left empty. Of course, your experience and skills play a major role in your resume. However, from this information it is impossible to understand how proactive a worker you are, how successfully you coped with your responsibilities and whether you are able to evaluate your successes.

The word achievement means setting a clear goal and obtaining the final result. This point will tell you how goal oriented and conscious you are. If your professional achievements have been recognized by management, please include this information in your resume. Emphasize that you were noticed, you were able to stand out among your colleagues.

It is also useful for candidates themselves to evaluate their achievements at work. From time to time, evaluate your experience and think about what you really did for the company and for your professional development. This will help you determine your future career path.

So, the main responsibilities of the “resume achievements” function are as follows:

How much have you improved your skills as a professional during your career;

Are you able to take responsibility;

Can you evaluate your progress;

Are you a goal-oriented person?

It is advisable that your answers correspond to the specified points.

How and what achievements should I list?

As you begin filling out this item, answer the following questions:

How much benefit have you brought to the company since you started?

What interesting experience did you take away from this?

Think about what significant project you have completed?

Are you trusted with work that goes beyond your responsibilities?

What were you praised for at work?

What successes did your management note?

Even in the most routine work, significant events can occur. Demonstrate your willingness to solve all tasks until the final result. For example, using effective words and expressions: not “I made successful reports on working with clients,” but “I made the work of creating reports on working with clients as effective as possible,” not “implemented” but “implemented.” In other words, describing a completed process.

Also, employers evaluate results presented in numbers more effectively. For example, he increased the number of transactions by 100%, brought 20% of new clients to the company, conducted 50 trainings for new staff, etc.

Don't write vaguely. The “achievements” section of your resume should be clearly structured, like other points. For example:

Trained 10 new sales managers;

Established office life support from scratch. Concluding contracts for the supply of water, lunch, and also with a cleaning company.

Created a database for maintaining incoming and outgoing mail, where recipients and senders could track the status of their letters and documentation. As an achievement, I can note that not a single document was lost during my work.

Please note that if your achievements at work are a trade secret, and you cannot indicate indicators and figures, then you should indicate the information more vaguely, without violating your agreement with your previous employer. When trying to impress a recruiter, don't break the law. And even at an interview you shouldn’t say, “Actually, this is a secret, but I’ll tell you.” How can you be trusted after this?

If you want to get a position at a level higher than your current one, in other words, you want your career to grow vertically, focus on the following:

Independent decision making;

Substituting for a manager during his business trips/vacations/illnesses;

Experience in planning, strategy development and management of ____ staff.

If you would like to horizontally develop your career, expand and change responsibilities and functions, then it is worth indicating the following:

Solved problems beyond the scope of my duties;

During my work, I learned programs (name the skills and knowledge that you acquired).

Phrases that should not be included in achievements

Increased the efficiency of the department. If this is your merit, describe in more detail how you did it, using numbers. This wording is vague;

Set up work from scratch;

He did his job well. These are not achievements, but your work responsibility;

I did not receive a single reprimand while working. Of course, you can be proud of this, but this information is definitely not for a potential employer;

Ensuring sales. Everything related to sales must be presented in numbers.

Such formulations convey that you simply went to work and carried out your duties, even without reprimands or tardiness. In your achievements, you should highlight the most striking moments and describe them.

What achievements should a retail employee write, sample

Retained clients during the crisis by developing an individual system of discounts and offers;

Increased the company's profit by 20% by expanding the network in the market;

Increased sales volume by 30%;

Four times became “Best Seller of the Month”;

Over the past year, he brought 50 new customers for our products to the company.

Of course, what exactly to write is up to you to decide when evaluating the result of your work. Our tips will help you formulate your thoughts correctly. After you have compiled a list of achievements, look through the eyes of a recruiter, would you be interested in such an employee? Or you will have questions and something remains unclear to you. Then you will understand what points need to be changed to attract the attention of a potential employer.

One of the most controversial sections of information about an applicant is personal results. On the one hand, it largely influences the impression of the applicant. On the other hand, they are the most difficult to describe. It is very important to choose a suitable example: your achievements in your resume must fully meet the recruiter’s expectations. But this is not enough. It is important to formulate them correctly.

What to write

Not everyone can correctly differentiate between responsibilities and achievements in a resume: examples suggest that you need to distinguish between the concepts “did” and “did.” What would be a sample work achievement for an accountant's resume:

  1. “Passed tax audits.”
  2. “Successfully passed tax audits for 4 reporting periods in a row.”

In the first case, the employee simply did what the job description prescribed. In the second, he achieved certain results, which distinguishes him from other representatives of the profession.

Let's compare these concepts with functions. This is an even broader concept. So an example of achievement for a resume is double specification.

Table. Examples - responsibilities, functions, achievements in a resume

Profession

Duty

Result

Teach computer science to use ICT technologies in everyday life

Prepare students to take the Unified State Exam in computer science

Trained 10 students who scored 100 points on the Unified State Exam in computer science in the 2017-18 academic year

Sales Manager

Interact with clients

Attract clients through cold calling

Attracted 43 clients through cold calling in a month

Dentist

Provide medical care in the field of surgical dentistry

Perform tooth extraction

Successfully removed figure eights without complications in 11 patients within a month

Programmer

Create websites

Develop plugins for online store sites

Developed an online payment plugin for an online store website, which increased the average order bill by RUB 15,000.

How to write

Let's look at examples of what achievements can be listed on a resume, and most importantly, how to formulate them. We offer 5 golden rules:

  1. The focus is on the benefit for this employer. Are you applying for a position as an architect? You shouldn’t describe your successes at the McDonald’s cash register. You need to show your results as the sought-after professional. Here is an example of what achievements to include in your resume: received an award in an industry competition, brought your company to nth place in the ranking for 2017.
  2. Specificity is an indicator of credibility. Describe what specific results you achieved and for how long. Not “increased sales,” but “increased sales by 33% in two months.”
  3. Brevity is a job seeker's best friend. Choose the most important things and don't get carried away with the details. They distract from the result.
  4. For every responsibility there is a result. You will determine a sufficient number of points based on the responsibilities listed above. Show that you strive for the maximum in everything.
  5. Verbs are everything. Let's give an example: successes and achievements on a resume, expressed in short participles, are mentally transferred to someone else. “An innovative project management system has been introduced” - and who implemented it? “I implemented the system” - of course, it was you.

You can tell a story about how you excelled in your last job and make the recruiter bored. Or you can attract his attention with bright facts and show your candidacy as the most suitable. And do it based on the same information.

What won't attract a recruiter?

It is better to clear your story from the following facts:

  1. Not related to vacancies. When you indicate professional achievements in a resume, examples for a manager are only important for an applicant for a similar position.
  2. Lack of results. Not getting worse doesn't mean getting better.
  3. Personal growth. The recruiter is not interested in the fact that at your last job you finally mastered a computer or learned how to communicate with clients.

A well-written resume is the key to a successful job search. Many people do not know what to write about personal qualities, how to use this to stand out among applicants, and show their best side to potential employers. The resume must include both professional skills and valuable personal qualities.

Positive qualities for a resume

When showing your strengths, highlight 5-7 characteristics that clearly reflect your character. When choosing suitable personal qualities from the list, it is important not to overestimate or underestimate your self-esteem. Evaluate yourself wisely and determine what character traits are needed for a particular position:

  • activity;
  • Analytical mind;
  • ambition;
  • quick adaptation to changes;
  • attentiveness;
  • politeness;
  • discipline;
  • friendliness;
  • initiative;
  • communication skills;
  • reliability;
  • focus on results;
  • optimism;
  • responsiveness;
  • decency;
  • punctuality;
  • independence;
  • ability to make quick decisions;
  • stress resistance;
  • desire for self-improvement and development;
  • creative approach to assigned tasks;
  • ability to get along with a team;
  • ability to persuade;
  • determination;
  • honesty.

Negative qualities

All people have flaws, and if you openly show your weaknesses to an employer, he will understand that you adequately assess your character.

Some negative qualities may be ideal for one type of work and categorically interfere with another activity.

The ability to recognize your own negative character traits is always valued by an employer.

Honestly select a few characteristics from the list below:

  • trust only confirmed facts;
  • trusting people, naivety;
  • excessive demands on oneself and others;
  • isolation, desire for solitude;
  • slowness;
  • inability to perform monotonous work;
  • non-standard approach to problem solving, creativity;
  • lack of skills and experience in certain activities;
  • pedantry, scrupulousness;
  • increased sense of responsibility;
  • straightforwardness;
  • self-confidence;
  • modesty;
  • excessive activity.

Examples of personal qualities in a resume

Personal characteristics of an individual are conventionally divided into groups and areas, which are applied depending on the position and vacancy. This:

  1. Attitude to work. Personal characteristics for a resume:
    • integrity;
    • initiative;
    • interest in studying the intricacies of the profession;
    • diligence;
    • creativity;
    • persistence;
    • responsible attitude to assignments;
    • hard work;
    • perseverance.
  2. Attitude towards people. Personal qualities for a resume:
    • politeness;
    • flexibility in communication;
    • goodwill;
    • friendliness;
    • communication skills;
    • responsiveness;
    • the ability to quickly find a way out of stressful situations;
    • ability to persuade;
    • justice;
    • tolerance, respectful attitude towards people;
    • ability to work in a team;
    • clear diction, competent speech.
  3. Characteristics, attitude towards oneself. Personal characteristics for a resume:
    • active;
    • attentive;
    • disciplined;
    • cheerful;
    • decent;
    • punctual;
    • punctual;
    • self-critical;
    • stress-resistant;
    • confident;
    • plodding;
    • honest.
  4. Attitude towards your own and work things. Personal qualities of a person:
    • careful;
    • I always maintain order in the workplace;
    • neat;
    • neat.

Depending on the position for which the applicant is applying, suitable character traits are indicated. For example, the following qualities are suitable for an analyst or economist:

  • pedantry;
  • attentiveness;
  • perseverance;
  • responsibility;
  • accuracy;
  • diligence.

On an engineer's resume

In addition to professional skills, knowledge and abilities, indicate several personal options from the list:

  • attentive;
  • disciplined;
  • results-oriented;
  • responsible;
  • self-organized;
  • independent;
  • ability to concentrate;
  • technical mindset;
  • balanced;
  • plodding;
  • purposeful.

Strengths in a lawyer's resume

This profession is associated with advocating for people's interests and helping to solve problems, so applicants must meet strict requirements. List of suitable qualities:

  • attentive attention to detail;
  • friendly attitude towards people;
  • logical thinking;
  • defending a certain point of view;
  • the ability to quickly win over your interlocutor;
  • the ability to consciously conduct dialogue;
  • justice;
  • desire for development;
  • self confidence;
  • ability to find a way out of difficult situations;
  • the ability to clearly convey your point of view;
  • resistance to conflict situations.

In an accountant's resume

An applicant for this position must have financial literacy and be able to manage company money. Select several personal, appropriate options from the list:

  • careful;
  • attentive to detail;
  • executive;
  • loyal;
  • non-conflict;
  • responsible;
  • organized;
  • punctual;
  • scrupulous;
  • capable of learning;
  • stress-resistant;
  • plodding;
  • vigorous.

Sales Manager

In order to get this job you must have the following personal qualities:

  • adequate self-esteem;
  • politeness;
  • high responsibility;
  • competent speech, clear diction;
  • initiative;
  • communication skills;
  • loyalty;
  • multitasking;
  • non-standard approach to solving assigned problems;
  • sociability;
  • result orientation;
  • positive thinking;
  • presentable appearance;
  • punctuality;
  • ability to learn and remember large amounts of information;
  • stress resistance;
  • hard work;
  • self confidence;

For a manager's resume

To obtain a leadership position, you must highlight the following qualities:

  • quick analysis;
  • building communications;
  • flexibility of thinking;
  • interest;
  • multitasking;
  • observation;
  • persistence;
  • organizational skills;
  • focus on obtaining the desired result;
  • entrepreneurial skills;
  • demandingness;
  • the ability to inspire and lead;
  • energy;
  • independent decision making.

Positive qualities for a driver

Key personal qualities of the candidate:

  • polite;
  • attentive to the details;
  • flexible in communication;
  • communicable;
  • loyal;
  • responsible;
  • decent;
  • prudent;
  • punctual;
  • stress-resistant;
  • tolerant.

Administrator

An energetic character is suitable for this position. Employers pay attention to applicants who have the following qualities:

  • quick adaptation in non-standard situations;
  • high performance;
  • competent speech;
  • bringing to fruition;
  • love of life;
  • initiative;
  • communication skills;
  • learning ability;
  • organization;
  • responsibility;
  • positive attitude;
  • stress resistance;
  • ability to work in a team;
  • determination.

Seller

For this position, employers value applicants with the following characteristics:

  • ambitious;
  • polite;
  • diplomatic;
  • having a presentable appearance;
  • initiative;
  • having the ability to listen and hear;
  • communicative;
  • team-oriented;
  • responsible;
  • positive attitude;
  • independent;
  • seeking professional and personal development;
  • stress-resistant;
  • patient;
  • hardworking;
  • confident;
  • purposeful;
  • vigorous.

Common mistakes

When compiling a list of positive and negative qualities in your resume, be extremely careful. The choice of characteristics is determined by the desired position and the internal culture of the company.

It is important that these personality traits are perceived in a positive aspect, and not as shortcomings.

For example, for an accountant, leadership abilities and charisma are undesirable, and in a creative team, pedantry and modesty will be a “minus”.

To avoid mistakes in describing personal qualities, follow the recommendations of experienced personnel officers:

  1. Don't just use template phrases. Convey in your own words, in a discreet manner, your personal character traits. Exclusively for creative professions, you can use humor and creativity in your resume.
  2. Do not indicate more than 5 characteristics. Try to avoid vague, general phrases, for example, talented, responsible. It’s better to choose an individual character trait that exactly suits you and the desired position.
  3. Draw the employer's attention to personal qualities that are easy to immediately check, for example, energetic, sociable.
  4. When characterizing negative qualities, you should not evade the answer. It’s better to name several options and indicate how you are working on them, how you are improving your character.

Video

Good afternoon, dear friend!

Today we’ll figure out how to reflectprofessional achievements in a resume what to writeand where to place it on the main work sites.

Professional achievements are your calling card. The paradox is that there is no special section for achievements on either HidHunter or Superjob. They recommend writing in the “experience” section along with responsibilities, but there are nuances here too. First things first.

In relation to our task, these are the results of your professional activities,

  1. Which ones are you proud of?
  2. Which is significant and of value to the company or department/unit where you worked

It can be A) Completed projects, b) Improvement of performance indicators, V) Achieved work goals G) Promotion

If I missed anything, please add it yourself, I think the meaning is clear.

In what terms should achievements be formulated?

Errors:

Avoid vague phrases: “provided constant growth,” “improved department performance.” Such statements are not taken seriously. Moreover, they show that you are not entirely at ease with your understanding of performance.

The rules are as follows:

  • Use the language of business

The language of business is costs, profits, interest, expressed in numbers. The language of numbers shows the specificity and business orientation of your thinking. Numbers have a magical effect on business people.

  • Write in the language of the results

a) specificity - the result must be understandable

b) measurability- the result is measured quantitatively

example:

A project was implemented to recruit 1,000 drivers for the delivery of goods within three months.

As a result, the company’s revenue growth in 2015 was 25%;

If digital data is a trade secret, use percentages: for example, 30% or “2 times.”

  • Writing style

It is better to write “implemented” than “implementation”. Realization is not a result but a process. Finished form is preferred.

If you are a leader, use the language of the leader. Organized, Justified, Initiated.

  • Balance

Effective work is a balance of results, team development and rational use of resources.

Where to write about achievements on work sites

There is no separate section for achievements on job sites. On HidHunter, achievements should be written in the “work experience” section

The field is called responsibilities, functions, achievements:

As you can see, for some reason achievements are in last place.

Now the important point: achievements should be written at the very top , that is, the section should begin with achievements. Causes:

  1. Achievements are more important than functions and even more so responsibilities
  2. When a recruiter scrolls through candidates' resumes, they see an announcement of your resume. Only the first few lines of the “work experience” section are visible in the announcement. It is important that the first number reflects your most impressive achievement in relation to this specific vacancy.

On superjob it’s almost the same as on HidHunter.

The work experience section and the “responsibilities and achievements” subsection.

We also write - first achievements , then functions or responsibilities.

On other sites you can follow the same logic.

Procedure

Sequence of steps

  1. We are compiling a long list of our professional achievements
  2. We choose the most significant and relevant to the vacancy for which we are applying.
  3. We formulate it as much as possible specifically, we use numbers and verbs in a complete form.
  4. We enter it in the “work experience” field on the work site at the top of the field.
  5. Writing a cover letter

How to write a letter correctly, see . We include in the letter the most important achievements relevant to the vacancy.

Thank you for your interest in the article. I would appreciate your comment (at the bottom of the page).

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Have a nice day and good mood!

Each person has his own scale of values. That's why someone your achievements in life may seem insignificant. But this is not about them, but about you.

Why do we constantly have to turn to others, listen to other people’s opinions, think every minute about public feedback, afraid of making an unnecessary awkward move? The main thing that your achievements in life were important to you.

Everything depends on ourselves. For some, it is a gold medal at school, a honors diploma at the institute, the title of employee of the month, while others do not consider these indicators of success.

Let's try to figure out what life and professional achievements are in general.

Achievement is most often called a certain positive result, success in something. But this is where the universal concept of achievement ends. And then there are continuous disagreements.

Firstly, they distinguish qualitative and quantitative categories of success and achievements, because, according to some, nothing records success better than numbers.

The numbers always speak for themselves. Many people, when mentioning the phrase “ your achievements in life» want to hear specific data about , favorably distinguishing a person. For example, the advantages of a position applicant among other applicants.

Employers often ask for specific examples to support the candidate's words and talk about achievements in a certain field of activity.

They are most interested in statistics about the work done previously. For example, the number of attracted clients, the percentage increase in the sales volume of the department, how many transactions were concluded.

But for many, not only dry numbers are important, but also what the person himself considers to be his own achievements.

People's opinions about their achievements reveal to others part of their inner world, their... Based on such information, one can understand how a person assesses his strengths, how confident he is, and whether his self-presentation skills are well developed.

Secondly, some evaluate achievements by their quality, or rather by their scale. So, for example, occupying a leadership position after 2-3 years of work at an enterprise will be, in the opinion of “quality connoisseurs,” an achievement. Getting into the top list of “best entrepreneurs in the region” is also a qualitative achievement.

But, as we know, you can’t please everyone, so we need to decide what achievements are for ourselves and achievements in the eyes of the public, because these are often completely different concepts.

In the column " your achievements in life“Under the “personal” mark, you can safely enter everything that is important to you. For example, a self-developed business plan, a good productive idea, getting yourself into excellent physical shape.

Yes, nowadays even a healthy lifestyle can be a personal achievement. And if we talk about, then professional achievements, both qualitative and quantitative, are more suitable here and will be appreciated by others.

Therefore, you can’t rely on your own opinion here. The second category of achievements is necessary when applying for a job, when assessing the competitiveness of your business (if most of the activities depend on you), when determining the quality of work of a department of an enterprise or company.

So, your achievements in life can be very diverse, and there can be as many of them as you see fit, but only as long as we are talking about your personality without reference to society.

In other cases, when assessing your achievements, you will have to proceed from the generally accepted scale of success.