How to write the correct characteristic sample. Assessment of personal qualities. The importance of characteristics in searching for a new job

Employees often turn to the HR department for letters of recommendation. They may be needed for court, for creditors, or when applying for a new position. In this article, we will look at a sample characteristic for an employee from the place of work and give some tips on how to write it correctly.

Positive reference from the place of work: is the employer obliged to issue it?

A character reference is a document in which the employer assesses the personal and professional qualities of an employee. Some may consider that such paper is a relic of the past, but if the HR department or the management of the organization has received a written request for its provision, the employee cannot be refused. Taking into account Art. 62 of the Labor Code of the Russian Federation, the process of writing a reference from the place of work cannot exceed three working days from the date of application. This rule applies not only to those subordinates who are currently registered with the company, but also to those with whom the employment relationship has already been terminated (see, for example, the Determination of the Moscow City Court dated 09/08/2011 in case No. 33-28750).

when applying for a new position;
when applying for a loan;
when contacting the guardianship authorities;
for submission to an educational institution;
when being awarded a prize or state award;
for the court.

Depending on the place where this document is addressed, the emphasis and formulation of the employee’s qualities are chosen.

Types of characteristics

The characteristics are:

external;
internal;
positive;
negative.

External are those characteristics that are provided to other organizations or government bodies. When drawing up such a document, it is necessary to clarify with the employee the purpose of the document request; the style of the description and the form of presentation will depend on this.

Internal characteristics are used, for example, when an employee is transferred to another department or division, for promotion within the organization where he works. In such a document, it is necessary to focus specifically on the business qualities and working skills of the employee.

In some cases, a personnel specialist may ask to prepare a document for an employee of his immediate superior, having first given him a sample of how to write a reference for an employee. This is acceptable and even correct, especially if a new person works in the HR department who is unfamiliar with all the employees, or the team is so large that it is difficult for the HR officer to evaluate the qualities of a particular person.

Please note that the employer is not required to agree on the text of the specification with the employee who needs it. But if he does not agree with the content, he can challenge the document in court.

Example of a job description: general requirements

The current Russian legislation does not contain any template for drawing up such a document. Nevertheless, general rules still exist.

The reference must be issued on the official letterhead of the organization. If this is not approved by the internal regulations of the enterprise, then in any case the full details are indicated on the form, especially if the reference from the place of work is provided at the official request of some institution.

Yes, in this document must be indicated:

Personal data, which includes full name. persons, date of birth, marital status, data on military service and education, as well as information on the presence of various awards.
Information about the work. This section contains information about the length of service, the time of acceptance, personnel movements within the organization, information about the person’s labor achievements and professional skills. If during the course of work the employee was sent for training, advanced training, etc., then this should also be indicated in the characteristics. This section also contains information about the employee’s various merits (gratitude, encouragement, etc.) or disciplinary sanctions.
Personal characteristics. This information is probably the most important part of the entire specification. It may contain various information regarding the personal qualities of a person. If the employee is the head of a department, then it is worth noting his organizational qualities, the presence or absence of responsibility for subordinates, the degree of readiness to make difficult decisions, his demandingness towards himself and his subordinates, and other qualities. If the employee is a performer, then you can indicate the degree of his readiness to carry out the instructions of the manager, initiative, desire for excellent results, etc. Also in this section you can indicate the relationship of the person with the work team: whether he enjoys authority and respect or relationships in the team do not develop due to the complex character or other characteristics of the employee.

Since this is an official document, it must be signed by the head of the organization. A signature and seal are required if the company has one. It is important not to forget to put the date of compilation.

Another practical tip: the testimonial will be easier to use if all the information fits on one sheet.

Sample characteristics from a place of work for a worker: what to write about

The main requirement for a document, of course, is objectivity. As a result, the general description should create an image of the person being characterized and help form the correct opinion.

However, the content may vary depending on who it is being prepared for. If an employee intends to go to the guardianship authorities for the purpose of adoption, his personal qualities should be especially noted in the description, for example, mentioning goodwill, caring, good manners. If a worker is planning to advance up the career ladder or needs to find a job in a new place, such epithets as “executive”, “initiative”, “responsible” will come in handy. The court needs details about how honest a person is, how he approaches his responsibilities, and what kind of relationships he has with his colleagues.

But there is another, pleasant reason to prepare a testimonial - the awarding of state awards of the Russian Federation. In this case, personnel specialists should be guided by the recommendations from the Letter of the Administration of the President of the Russian Federation dated April 4, 2012 No. AK-3560 and the Decree of the President of the Russian Federation dated September 7, 2010 No. 1099 “On measures to improve the state award system of the Russian Federation.” The Letter contains methodological recommendations regarding the preparation of award documents. It states, in particular, that the information should help evaluate the contribution of the awardee, and it is important to mention the qualifications, personal qualities, high merits of the employee, and an assessment of the effectiveness of his activities. It is expressly prohibited to list job functions, track records, or describe the life path of a specialist.

A sample of such a characteristic can be downloaded in the appendices to the article.

Examples of positive testimonials from the place of work

1.

(on organization letterhead)

Characteristic

Issued by ______________________________________________

(Last name, first name, patronymic, date of birth, position)

FULL NAME. work(s) in _____________________________________________________ starting with “______” _______________ 20___. During my work, I was repeatedly sent to advanced training courses, which I successfully completed, according to the following programs: ___________________________.

FULL NAME. has an extensive knowledge of his specialty and is always up to date with the latest developments in his field. Has excellent business negotiation skills.

FULL NAME. has established himself as a responsible employee, focused on excellent results, always ready to quickly make innovative decisions and bear responsibility for their adoption and for the actions of subordinates. Ready to work in any conditions, including outside working hours.

He is distinguished by his punctuality and delicacy in communicating with subordinates and colleagues, for which he is respected by the team. Demanding of himself.

"______" _______________ 20___

Characteristic

This characteristic was issued by full name, date of birth: ___________________________, working in _____________________________________________.

(name of organization and its details)

c “______” _______________ 20___ to present in the position of _________________.

Has a higher education in the specialty _____________________________________.

Family status: ______________________________________________.

(indicate presence of spouse and children)

This employee is a worthy professional. He was never subject to disciplinary action.

He is on friendly terms with his colleagues. He is friendly and restrained, in any situation he is ready for a peaceful resolution of the conflict. There are no bad habits. Has the right life priorities and guidelines. Enjoys participating in the social life of the team.

This characteristic was issued for submission to ___________________.

___________________ ___________________

Position I.O. Last name Signature

Example of a negative characteristic

Let's look at what a negative reference from a place of work looks like (composing such a review is possible, for example, in the case of personnel certification).

Vesna LLC

№ 567/13

Characteristic

Petrova Olga Ivanovna, born on March 8, 1984.

Olga Ivanovna Petrova has been working at Vesna LLC since January 2018. Holds the position of sales manager. The manager's responsibilities include the following:

sale of enterprise products;

interaction with clients;

drawing up a marketing plan for the enterprise;

searching for new product sales channels;

maintaining contacts with clients;

Maintaining client records.

From the first days of work in the team of Petrova O.I. showed herself to be a conflicted person. She repeatedly expressed her negative opinion about the company’s employees and its management. Expressed disdain for management and clients.

Professional skills of Petrova O.I. not tall. There are no opportunities to improve professional potential.

During the implementation of assigned tasks, there were repeated delays in delivery of products due to the fault of this employee. The plan for selling products is not systematically fulfilled.

Petrova O.I. repeatedly received disciplinary sanctions and reprimands due to being late for work and repeated absenteeism. This employee cannot cope with his immediate responsibilities. The question of inadequacy for the position was raised.

Head of Sales Department

Sumarkin M.V.

22.05.2019

What should not be in the document

As we have already noted, there are no regulations for drawing up characteristics, but there are still certain prohibitions when writing this document. Must be avoided:

emotional definitions;
insults to the character being characterized;
false information;
the employee’s personal views on politics, religion, etc.;
grammatical and stylistic errors when drawing up the document, as well as any abbreviations.

Templates to use

All examples below are provided for informational purposes only. But they can be used in work, replacing some of the information with the data of specific employees. In our case, a sample description of a driver from the place of work will be given for different situations.

No matter what field of activity you work in, you may at any time need the ability to write a testimonial. To do this, you do not have to be a professional psychologist, but observation and impartiality are necessary. A good testimonial is always factual, has a logical structure, and is tailored to the purpose of the request. Let's look at how to write a characteristic correctly.

The characteristics, like any official document, have a clear structure. Although there are no uniform requirements dictated by law for registration, there is a mandatory list of items that must be indicated in the document. So, any official report contains a header, body, date and signature. The characteristics header contains the name, reference number, and date of compilation. Here information about the compiler is indicated: the name of the enterprise or other institution issuing the characteristics of the body, legal address, contact information.

Next, in the middle, the title of the document “Characteristics” is written and information about the person is described. The content of this paragraph varies significantly in different situations and depends on the purposes of drawing up the document. Thus, the characteristics of an applicant when applying for a job should foresee his potential as a future employee and make it clear to management how well the candidate meets the tasks assigned to him. But, for example, the guardianship and trusteeship service will be more interested in the actual qualities of the parent and his attitude towards the child, mental stability, absence or presence of precedents of violence in the past, etc. The following data, called personal data, must be indicated when it is necessary to write a characteristic: full name, date of birth, marital status, education, position, etc.

In conclusion, as always, the author of the document indicates his last name, first name and patronymic, signs and seals. In some cases, not only the originator, but also the director signs here.

There are internal and external characteristics for an employee. The internal one is compiled for management and remains within the company. Such a characterization may be required when hiring a candidate, when appointing a current employee to another position, when deciding on penalties or incentives, etc. An external characterization is written upon request, which can be submitted by the court, guardianship and trusteeship authorities, banking and educational institutions. institutions, others. The characteristics may be asked to be drawn up by the person himself for his own purposes, for example, for admission to a university. Before writing a description, try to look at the person you are characterizing without bias, leaving a personal assessment. Describe his qualities, life path, achievements and negative actions, depending on the purpose of the requested characteristic. Sometimes a person can be asked to write a description of himself. Of course, it is not worth handing it over to the manager or the organizations that submitted the request. This short essay will help you evaluate the person being characterized more deeply, better understand his values and how he perceives himself. This will help you make a prediction about what to expect from him in the future.

You can download it on our website.

An employee profile is a special type of document. Despite the fact that there is no single approved sample for its preparation, the importance of this “paper” is undeniable.

In general, a characteristic, if we talk about the specific definition of the concept, is a document reflecting the enterprise management’s assessment of its employee, a kind of analysis of the employee from the point of view of the effectiveness of his professional activities and the adequacy of his personal qualities.

Characteristics of an employee from the place of work can be either positive or negative.

A positive reference from a place of work is a document containing an assessment of the employee’s best business skills, his extensive professional potential, and reveals his worthy sides as an individual.

Negative reference for an employee– this is a negative “review” about the business and personal qualities of an employee, reflecting his failure as a specialist and certain character traits that are a barrier to building high-quality and effective activities.

An example of a characteristics form for subsequent filling:

Sample positive reference for an employee

"F. I.O. has 25-years of experience. During his time working at the enterprise, he proved himself to be a qualified specialist who knows how to competently and rationally approach the solution of assigned tasks. He implements all assigned projects with maximum efficiency and absolute dedication. Including complex and labor-intensive ones.

I. O. is distinguished by such qualities as activity, rare determination, responsibility for every task performed, and dedication to the task. As well as a talent for mentoring young professionals, the desire to always come to the aid of colleagues.

His professional baggage includes many awards, including diplomas from the relevant ministry and letters of gratitude from the management of the enterprise.”

What is a primary document, how to properly maintain and store primary documentation in the accounting department, you can read

An example of a negative characteristic for an employee

"F. I. O. has been working at the company for 2 years. Despite some positive qualities, he can be characterized as an employee with low professional potential.

This is expressed in failure to meet deadlines for completing assignments, insufficient quality of work, indiscipline and disorganization.

Repeatedly subjected to disciplinary sanctions. Has a number of reprimands.

Treats colleagues with disdain and is unable to establish contact. Not ready to provide assistance to new employees, although this is part of his direct responsibilities.

Ignores proposals to participate in the public life of the enterprise.”

Step-by-step instructions for independently calculating the profitability of an enterprise with examples are contained

Sample characteristics of an employee for submission to the court.

The biggest challenge

It lies in the fact that there are no clear rules and strict regulations for writing characteristics. Documents of this type are compiled in any form.

And the personnel officer or manager who is faced with the task of writing such a “review” needs to show maximum diplomacy and objectivity in order to write a decent text.

Before writing a description, it would be correct to talk with the colleagues of the employee for whom the “paper” is being written, with his immediate supervisor. And imagine yourself in the role of a psychologist and diplomat who thoughtfully and correctly approach the solution of any issue.

Based on the information received from employees, and armed with your best qualities as a “psychologist and diplomat,” you can begin to compile a profile. Moreover, remember the “golden rules” of writing it: objectivity, accuracy, impartiality.

How to write a correct job description? What should be included in the specification? The answers to these and other questions are contained in the following video:

During his life, a person faces various evaluation situations. Most often, his personality is subject to comprehensive study in cases of hiring, dismissal, transfer, admission to educational institutions, etc. In such cases, a characteristic is drawn up - a description of the person’s business and personal qualities. How to draw up samples and examples of such documents correctly - in the article.

Structural elements characteristics

In order to have a general idea of how a job report is compiled, a sample of it should be on the desk of every HR representative or manager. The main data described by the job description are:

work successes, professional knowledge and skills, incentives or penalties;
social characteristics of a person;
business and moral qualities of the employee.

In general, you can use a general structure, which should correspond to the characteristics of the employee from the place of work. The sample (or diagram) looks like this:

name of the organization, date of preparation, outgoing document number (if the description is not drawn up on letterhead);
FULL NAME. employee, date of birth, position;
education and stages of the employee’s professional activity;
all kinds of rewards, punishments;
qualifications, suitability for the position;
personal qualities of the employee;
the goal or direction where the characterization is being prepared;
signature of the person responsible for drawing up the profile and the manager, round seal.

It must be remembered that there are several potential structures that may request characteristics from the place of work. It is better to prepare forms and samples of such a document in several versions, depending on the intended request - for law enforcement agencies, for an educational institution, for banking structures, for dismissal, etc.

Employee qualification level

The qualifications of the employee and the assessment of his professional suitability should be described in the characterization document:

all levels of education (indicating the specialty and period of study);
training;
self-education, participation in trainings, educational programs;
publications and participation in scientific conferences;
promotions and functional responsibilities;
introducing new things into the workplace.

Business qualities

Business qualities are personality characteristics that help to successfully cope with work. They also need to be taken into account when compiling a character reference for an employee from the place of work. A sample document may include the following items:

responsibility;
punctuality;
initiative;
interest;
result orientation;
determination;
willingness to take risks;
desire to improve your skills;
organizational skills;
level of self-organization;
motivation.

Social data about the employee

Social information is data that is not directly related to the work process, but in one way or another can influence the performance of work functions by a person. For example, a woman’s presence of children may affect her periodic absence due to illness, the length of vacation, or social benefits. Depending on the purpose, such data is often included in the compilation of job descriptions.

The sample in such cases should include data on the employee’s possible disability and related contraindications, marital status and the presence of minor children, the presence of disabled close relatives and guardianship over them, financial situation and the availability of additional jobs, etc.

Psychological characteristics of the employee

You can include individual psychological data about the employee in the sample and example of writing a job description. This will allow you to get a more complete picture of the person. Such data includes:

value orientations and moral qualities;
leadership skills;
features of thinking;
neuropsychic regulation (balance, resistance to external stimuli, endurance or stress resistance);
the nature of communication with people (communication skills, tactfulness, friendliness, ability to work in a team);
way of acting in conflict situations.

Characteristics from the place of work: examples and sample

Such a sample, in addition to standard data, should indicate the following facts:

educational influence of the teacher on the younger generation, the use of innovative methods in work;
the educational successes of the students entrusted to him, which show the effectiveness of the teacher’s work;
psychological characteristics of a person that influence the development of his students;
the ability to find contact with parents and convince;
the presence of pronounced organizational skills, a creative approach to work;
extracurricular activities;
ability to work with documentation;
transfer of teaching experience;
own example for the younger generation.

These data will help to understand how humane the teacher is in relation to children, modern in his teaching activities, and whether he can be entrusted with the management of the educational process as a whole.