Authorized body for social services. Legislative framework of the Russian Federation

It does not work Editorial from 15.11.1995

FEDERAL LAW of December 10, 1995 N 195-FZ "ON THE BASICS OF SOCIAL SERVICES TO THE POPULATION IN THE RUSSIAN FEDERATION"

This Federal Law, in accordance with the Constitution of the Russian Federation, generally recognized principles and norms of international law, establishes the basis for legal regulation in the field of social services for the population in the Russian Federation.

Chapter I. General provisions

Social services are the activities of social services for social support, provision of social, social, medical, psychological, pedagogical, social and legal services and material assistance, social adaptation and rehabilitation of citizens in difficult life situations.

The legislation of the Russian Federation on social services consists of this Federal Law, other federal laws and other regulatory legal acts of the Russian Federation, as well as laws and other regulatory legal acts of the constituent entities of the Russian Federation.

The following basic concepts apply in this Federal Law:

1) social services - enterprises and institutions, regardless of their form of ownership, providing social services, as well as citizens engaged in entrepreneurial activities in social services to the population without forming a legal entity;

2) social service client - a citizen who is in a difficult life situation, who is provided with social services in connection with this;

3) social services - actions to provide assistance to a client of a social service as provided for by this Federal Law;

4) difficult life situation - a situation that objectively disrupts the life of a citizen (disability, inability to self-care due to old age, illness, orphanhood, neglect, poverty, unemployment, lack of a specific place of residence, conflicts and abuse in the family, loneliness, etc. ), which he cannot overcome on his own.

1. State system of social services - a system consisting of both state enterprises and social service institutions, which are federal property and are under the jurisdiction of federal government bodies, and state enterprises and social service institutions, which are the property of constituent entities of the Russian Federation and are under the authority of government bodies of the constituent entities of the Russian Federation.

2. The municipal system of social services includes municipal enterprises and social service institutions under the jurisdiction of local governments.

3. Social services are also provided by enterprises and institutions of other forms of ownership and citizens engaged in entrepreneurial activities in social services to the population without forming a legal entity.

4. The state supports and encourages the development of social services regardless of the form of ownership.

Social services are based on the principles:

1) targeting;

2) accessibility;

3) voluntariness;

4) humanity;

5) priority of providing social services to minors in difficult life situations;

6) confidentiality;

7) preventive orientation.

1. Social services must comply with state standards, which establish basic requirements for the volume and quality of social services, the procedure and conditions for their provision.

2. State standards of social services are approved by the Government of the Russian Federation.

3. The requirements established by state standards of social services are mandatory for social services regardless of their form of ownership throughout the Russian Federation.

1. The state guarantees citizens the right to social services in the state system of social services according to the main types defined by this Federal Law.

2. Social services are provided on the basis of an application from a citizen, his guardian, trustee, other legal representative, government body, local government body, public association.

3. Every citizen has the right to receive free information from the state system of social services about the opportunities, types, procedures and conditions of social services.

4. Foreign citizens and stateless persons in the Russian Federation enjoy the same right to social services as citizens of the Russian Federation, unless otherwise established by international treaties of the Russian Federation.

1. Material assistance is provided to citizens in difficult life situations in the form of cash, food, sanitation and hygiene products, child care products, clothing, shoes and other essential items, fuel, as well as special vehicles, technical equipment rehabilitation of disabled people and people in need of care.

2. The grounds and procedure for providing financial assistance are established by the executive authorities of the constituent entities of the Russian Federation.

1. Social services at home are provided by providing social services to citizens in need of permanent or temporary non-stationary social services.

2. Single citizens and citizens who have partially lost the ability to self-care due to old age, illness, or disability are provided with assistance at home in the form of social, social, medical services and other assistance.

Social services in inpatient social service institutions are carried out by providing social services to citizens who have partially or completely lost the ability to self-care and need constant outside care, and ensure the creation of living conditions appropriate to their age and health status, carrying out medical, psychological, social activities, nutrition and care, as well as the organization of feasible work activities, rest and leisure.

Temporary shelter in a specialized social service institution is provided to children - orphans, children without parental care, neglected minors, children in difficult life situations, citizens without a fixed place of residence and specific occupation, citizens affected by physical or mental violence, natural disasters , as a result of armed and interethnic conflicts, to other social service clients in need of temporary shelter.

In the daytime, social service institutions provide social, social, medical and other services to elderly citizens and disabled people who have retained the ability for self-care and active movement, as well as other persons, including minors, who are in difficult life situations.

In social service institutions, social service clients are provided with consultations on issues of social, social and medical support for life, psychological and pedagogical assistance, and social and legal protection.

Social services provide assistance in professional, social, and psychological rehabilitation to disabled people, persons with disabilities, juvenile delinquents, and other citizens who find themselves in difficult life situations and need rehabilitation services.

1. Social services are provided by social services free of charge and for a fee.

2. Free social services in the state system of social services are provided on the grounds provided for in Article 16 of this Federal Law. The procedure for providing free social services is determined by the Government of the Russian Federation.

3. Paid social services in the state system of social services are provided in the manner established by the Government of the Russian Federation.

4. The conditions and procedure for payment of social services in social services of other forms of ownership are established by them independently.

1. Free social services in the state system of social services in the amounts determined by state standards of social services are provided:

1) citizens who are not capable of self-care due to old age, illness, disability, and who do not have relatives who can provide them with help and care - if the average per capita income of these citizens is below the subsistence level established for the region in which they live;

2) citizens who are in a difficult life situation due to unemployment, natural disasters, catastrophes, victims of armed and interethnic conflicts;

3) minor children in difficult life situations.

2. Additional grounds on which free social services are provided are established by the executive authorities of the constituent entities of the Russian Federation.

1. Social service institutions, regardless of their form of ownership, are:

1) comprehensive centers for social services for the population;

2) territorial centers for social assistance to families and children;

3) social service centers;

4) social rehabilitation centers for minors;

5) assistance centers for children left without parental care;

6) social shelters for children and adolescents;

7) centers for psychological and pedagogical assistance to the population;

8) centers for emergency psychological assistance by telephone;

9) social assistance centers (departments) at home;

10) night stay homes;

11) special homes for lonely elderly people;

12) stationary social service institutions (homes - boarding schools for the elderly and disabled, psychoneurological boarding schools, orphanages - boarding schools for mentally retarded children, homes - boarding schools for children with physical disabilities);

13) gerontological centers;

14) other institutions providing social services.

2. Social service enterprises include enterprises that provide social services to the population.

3. The procedure for the creation, operation, reorganization and liquidation of social service institutions and enterprises, regardless of their form of ownership, is regulated by the civil legislation of the Russian Federation.

The activities of social services (with the exception of state and municipal social service institutions), as well as citizens engaged in entrepreneurial activities in social services to the population without forming a legal entity, are carried out on the basis of a license issued by the executive authorities of the constituent entities of the Russian Federation, in the manner established by the Government of the Russian Federation .

1. Management of the state system of social services is carried out by federal executive authorities and executive authorities of the constituent entities of the Russian Federation in accordance with their powers.

2. Management of the municipal system of social services is carried out by local government bodies in accordance with their competence.

3. Management of social services of other forms of ownership is carried out in the manner determined by their charters or other constituent documents.

4. Coordination of activities and scientific and methodological support of social services are carried out in the manner determined by the Government of the Russian Federation.

The powers of federal government bodies include:

1) establishing the foundations of federal policy in the field of social services;

2) adoption of federal laws in the field of social services and monitoring their implementation;

3) development, financing and implementation of federal social service programs;

4) determining the structure of federal bodies governing the state social service system and organizing their activities;

5) establishing a procedure for coordinating activities and methodological support for social services;

6) licensing of social service activities;

7) development and adoption of state standards for social services and state control and supervision of their compliance;

8) establishment of a unified federal system of statistical accounting and reporting in the field of social services;

9) creation, management and maintenance of the activities of social service institutions that are federally owned;

10) organization and coordination of scientific research in the field of social services;

11) development of international cooperation in the field of social services.

State authorities of the constituent entities of the Russian Federation, outside the powers of state authorities of the Russian Federation provided for by this Federal Law, carry out their own legal regulation of social services to the population.

Social services, in the manner established by the legislation of the Russian Federation, are provided with land plots and property necessary to fulfill their statutory tasks.

1. Financing of state social service institutions, which are federal property and are under the jurisdiction of federal government bodies, is carried out from the federal budget. Financing of state social service institutions, which are the property of the constituent entities of the Russian Federation and under their jurisdiction, is carried out from the budgets of the constituent entities of the Russian Federation.

2. Financing of social services of other forms of ownership is carried out from sources provided for by their charters or other constituent documents.

3. Additional extra-budgetary sources of financing are: funds coming from targeted social funds; bank loans and funds from other creditors; income from business activities of social service institutions; income from securities; funds received as payment for social services; charitable contributions and donations; other sources not prohibited by law.

4. Social service institutions, regardless of their form of ownership, enjoy preferential taxation in the manner established by the legislation of the Russian Federation on taxation.

5. Banks, enterprises, organizations, institutions and individuals that allocate property, financial and intellectual assets in the form of investments in social services and provide them with various services and other support, enjoy benefits established by the legislation of the Russian Federation.

1. In accordance with the legislation of the Russian Federation, social service institutions have the right to conduct business activities only insofar as this serves the achievement of the goals for which they were created.

2. Entrepreneurial activities of social service institutions are subject to preferential taxation in the manner established by the legislation of the Russian Federation.

1. The effectiveness of the activities of social services is ensured by specialists who have a professional education that meets the requirements and nature of the work performed, experience in the field of social services and who, due to their personal qualities, are inclined to provide social services.

2. Guarantees and benefits for employees of the state system of social services are determined by state authorities of the Russian Federation and state authorities of the constituent entities of the Russian Federation in accordance with their powers.

3. Medical workers of the state system of social services, directly involved in social and medical services, enjoy benefits in the manner and under the conditions that are provided for by the legislation of the Russian Federation for medical workers of state healthcare institutions.

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On October 25, 2010, speaking at a meeting of the Presidium of the State Council on social policy regarding older citizens, Dmitry Medvedev, who held the post of president at that time, took the initiative to prepare a new law on social services. “One of the tasks of today’s Presidium of the State Council is to summarize and disseminate what is called the best regional practices. Moreover, it [the new law. – Red.] may concern not only older people, but also the entire population of our country,” the politician said then.

And such a law was adopted, and on January 1, 2015 it came into force (Federal Law of December 28, 2013 No. 442-FZ "" (hereinafter referred to as the new law). Moreover, most of the acts previously regulating social services for citizens , has lost force. In particular, the Federal Law of December 10, 1995 No. 195-FZ " " (hereinafter referred to as the old law) and the Federal Law of August 2, 1995 No. 122-FZ " ".

Let's consider what changes citizens need to keep in mind in connection with the entry into force of the new law.

The concept of “recipient of social services” was introduced

On January 1, the term “social service client” () disappeared from the legislation, and the concept “recipient of social services” () was introduced instead. A citizen can be recognized as a recipient of social services if he is in need of social services and is provided with social services.

A citizen is recognized as in need of social services if at least one of the following circumstances exists:

• complete or partial loss of the ability for self-care, independent movement, or provision of basic life needs due to illness, injury, age or disability;
• the presence in the family of a disabled person or disabled people who need constant outside care;
• the presence of a child or children experiencing difficulties in social adaptation;
• impossibility of providing care for a disabled person, child, children, as well as lack of care for them;
• domestic violence or intra-family conflict, including with persons with drug or alcohol addiction, gambling problems, or those suffering from mental disorders;
• lack of a specific place of residence;
• lack of work and livelihood;
• the presence of other circumstances that are recognized at the regional level as worsening or capable of worsening the living conditions of citizens ().

Now information about recipients of social services is entered into a special register. Its formation is carried out by the subjects of the federation on the basis of data provided by social service providers ().

Until January 1, 2015, social services were provided to citizens in difficult life situations - the new law does not contain such a term, which makes the list of grounds for receiving assistance more unambiguous. The old law understood a difficult life situation as a situation that objectively disrupts the life of a citizen, which he cannot overcome on his own. Usually this meant disability, inability to self-care due to old age, illness, orphanhood, neglect, poverty, unemployment, lack of a specific place of residence, conflicts and abuse in the family, loneliness, etc. ().

OPINION

"In order for the new law to work, each region must adopt 27 regulatory documents. We monitored the readiness of the regions to adopt the new law. By mid-December 2014, only 20 regions had adopted the entire necessary regulatory framework, 20 regions had adopted less than half, the rest - about half. Every day we try to do everything possible to speed up the adoption of the necessary documents by the regions."

Social service provider identified

The list of types of social services has been expanded

The new law has changed the approach to the content of the list of social services provided. Until December 31, 2014, citizens could receive material and advisory assistance, temporary shelter, social services at home and in inpatient institutions, and also had the right to daytime stay in social service institutions and rehabilitation services ().

After the new law comes into force, citizens can count on the provision of the following types of social services:

• social and domestic;
• socio-medical;
• socio-psychological;
• socio-pedagogical;
• social and labor;
• social and legal;
• services to increase the communicative potential of recipients of social services with disabilities;
• urgent social services ().

Urgent social services include the provision of free hot meals or food packages, clothing, shoes and other essential items, assistance in obtaining temporary housing, provision of legal and emergency psychological assistance, as well as other urgent social services (). A citizen can count on receiving such services within the time frame determined by his need. At the same time, from January 1 of this year, citizens lost the opportunity to receive material assistance in the form of cash, fuel, special vehicles, as well as rehabilitation services that they could have received earlier ().

The procedure for calculating fees for receiving social services has been established

As before, social services can be provided free of charge or for a fee ().

• minors;
• persons affected by emergency situations, armed international (interethnic) conflicts;
• persons with an income equal to or lower than the average per capita income established by the region for the provision of social services free of charge (when receiving social services at home and in a semi-stationary form). Moreover, the amount of such income cannot be lower than one and a half times the regional subsistence minimum.

In addition, in the subjects of the federation there may be other categories of citizens to whom social services are provided free of charge ().

As we can see, unemployed citizens are excluded from the number of persons entitled to free social services (if such a category of citizens is not provided for by the law of the subject of the federation).

Previously, in order to receive free social services for single citizens, the sick, pensioners and disabled people, they needed to have an average per capita income below the regional subsistence level ().

Let's look at an example. The cost of living in the Moscow region for the third quarter of 2014 for pensioners was 6,804 rubles. (Decree of the Government of the Moscow Region dated December 10, 2014 No. 1060/48 ""). This means that before January 1, for example, a single pensioner from the Moscow region with an income of less than 6,804 rubles could apply for a free social service. per month. After the new law comes into force, the amount of income that allows you to qualify for free social services cannot be lower than one and a half times the regional subsistence level. Now, to receive a free social service, all other things being equal, the monthly income of a single pensioner must be 10,206 rubles. or less (1.5 x 6804 rubles) (Law of the Moscow Region dated December 4, 2014 No. 162/2014-OZ "").

For those who are not eligible to receive free social services, there is a fee for their provision. Its amount for services at home and in semi-stationary form is now calculated on the basis of tariffs for social services, but cannot exceed 50% of the difference between the average per capita income of the recipient of social services and the maximum per capita income established by the region. The monthly fee for the provision of social services in a stationary form is calculated on the basis of tariffs for social services, but cannot exceed 75% of the average per capita income of the recipient of social services ().

EXAMPLE

According to the new law, we will calculate the maximum tariff for social services in a semi-stationary form for a single pensioner from the Moscow region with a monthly income of 12 thousand rubles. Payment for social services at home and in semi-stationary form is calculated on the basis of tariffs for social services, but cannot exceed 50% of the difference between the average per capita income of the recipient of social services and the maximum per capita income. The average per capita income of a pensioner is 12 thousand rubles. (only the size of his pension is taken into account, since there are no other family members with income), the maximum per capita income for a single pensioner from the Moscow region is 10,206 rubles.

Therefore, the maximum tariff for social services should be calculated using the following formula:

(RUB 12,000 - RUB 10,206) x 50% = RUB 897

Thus, from January 1, 2015, the tariff for social services provided to a pensioner at home and in a semi-stationary form cannot exceed 897 rubles. This value will change if the pensioner requires hospital treatment. The monthly fee for the provision of social services in a stationary form is calculated on the basis of tariffs for social services, but cannot exceed 75% of the average per capita income of the recipient of social services.

The formula for calculating the tariff will be as follows:

12,000 rub. x 75% = 9000 rub.

Thus, the tariff for treatment in a hospital cannot be more than 9,000 rubles. per month.

Previously, the amount of fees for social services and the procedure for their provision were regulated by government bodies of the constituent entities of the federation and directly by social services ().

The procedure for receiving social services has been changed

From the beginning of this year, in order to receive social services, a citizen must submit an application. Previously, social services were provided on the basis of an appeal - including an oral one - from a citizen, his guardian, trustee, other legal representative, government body, local government, public association (). An application for social services can be written by the citizen himself, his representative or another person (body) in his interests (). You can also submit an application by sending an electronic document, which was not provided for in the previous law.

An individual program for the provision of social services is drawn up with each recipient of social services. It specifies the form of social services, types, volume, frequency, conditions, terms of provision of social services, a list of recommended providers of social services, as well as social support activities. This program is mandatory for the social service provider and recommended for the citizen himself. In other words, the recipient of assistance can refuse some service, but the provider is obliged to provide it at the request of the recipient.

The program is drawn up within no more than 10 working days from the date of submission of the application for social services, and is revised at least once every three years (). Urgent social services are provided without drawing up an individual program (). Previously, the preparation of such programs was not provided for.

After drawing up an individual program and selecting a social services provider, the citizen must enter into an agreement with the provider on the provision of social services (). The contract must stipulate the provisions determined by the individual program, as well as the cost of social services if they are provided for a fee.

OPINION

Galina Karelova, Deputy Chairman of the Federation Council:

“The new law will increase the number of citizens who can qualify for free social services. In addition, the quality, volume and efficiency of their provision will change. Previously, social services were provided based on a group approach. However, all citizens have different needs, income, and living conditions. Since January 1, 2015, social programs have been concluded with consumers of social services, which take into account all the individual characteristics of each consumer."

Social service organization identified

It is interesting that the new law spells out things that are obvious to everyone at first glance: providers of social services do not have the right to limit the rights of recipients of social services; use insults, rude treatment; place disabled children who do not suffer from mental disorders in inpatient organizations intended for disabled children who suffer from mental disorders, and vice versa ().

However, it was still worth emphasizing such prohibitions. For example, numerous cases in Russia of healthy children being placed in organizations for disabled children suffering from mental disorders were noted in a report by the international human rights organization Human Rights Watch in 2014.

The approach to financing social services is fundamentally new. According to the old law, social services were provided to citizens at the expense of the budgets of the constituent entities of the federation (). In this regard, depending on the region, the volumes of social assistance provided varied greatly. From January 1, 2015, social services are financed from the federal budget, charitable contributions and donations, citizens’ own funds (when providing social services for a fee), income from business and other income-generating activities carried out by social service organizations, as well as others not prohibited by law sources(). It is expected that this innovation will help equalize the volume of social services provided in different regions.

But there is also a fly in the ointment in the new rules. Thus, the new law does not establish any requirements for staffing social services. Let us recall that previously only specialists who had a professional education corresponding to the requirements and nature of the work performed, experience in the field of social services, and who were inclined by their personal qualities to provide social services () could be social service workers.

RUSSIAN FEDERATION

THE FEDERAL LAW

On the basics of social services for the population in the Russian Federation *O)

(as amended as of July 21, 2014)

Lost force on January 1, 2015 on the basis
Federal Law of December 28, 2013 N 442-FZ
____________________________________________________________________

____________________________________________________________________
Document with changes made:
(Rossiyskaya Gazeta, N 127, 07/13/2002);
(Rossiyskaya Gazeta, N 140, 07/31/2002);
(Rossiyskaya Gazeta, No. 5, 01/15/2003);
(Rossiyskaya Gazeta, No. 188, 08/31/2004) (for the procedure for entry into force, see);
(Rossiyskaya Gazeta, N 158, 07/25/2008) (came into force on January 1, 2009);
Federal Law of November 25, 2013 N 317-FZ (Official Internet portal of legal information www.pravo.gov.ru, November 25, 2013) (for the entry procedure, see);
(Official Internet portal of legal information www.pravo.gov.ru, 07/22/2014) (for the procedure for entry into force, see).

This Federal Law, in accordance with the Constitution of the Russian Federation, generally recognized principles and norms of international law, establishes the basis of legal regulation in the field of social services for the population in the Russian Federation.

Chapter I. General provisions

Article 1. Social services

Social services are the activities of social services for social support, provision of social, social, medical, psychological, pedagogical, socio-legal services and material assistance, social adaptation and rehabilitation of citizens in difficult life situations.

Article 2. Legislation of the Russian Federation on social services

The legislation of the Russian Federation on social services consists of this Federal Law, other federal laws and other regulatory legal acts of the Russian Federation, as well as laws and other regulatory legal acts of the constituent entities of the Russian Federation.

Article 3. Basic concepts

The following basic concepts apply in this Federal Law:

1) social services - enterprises and institutions, regardless of their form of ownership, providing social services, as well as citizens engaged in entrepreneurial activities in social services to the population without forming a legal entity;

2) social service client - a citizen who is in a difficult life situation, who is provided with social services in connection with this;

3) social services - actions to provide certain categories of citizens in accordance with the legislation of the Russian Federation, the client of a social service with assistance provided for by this Federal Law Federal Law of August 22, 2004 N 122-FZ;

4) difficult life situation - a situation that objectively disrupts the life of a citizen (disability, inability to self-care due to old age, illness, orphanhood, neglect, poverty, unemployment, lack of a specific place of residence, conflicts and abuse in the family, loneliness, etc. ), which he cannot overcome on his own.

Article 4. Social service systems

1. State system of social services - a system consisting of state enterprises and social service institutions that are the property of the constituent entities of the Russian Federation and are under the jurisdiction of state authorities of the constituent entities of the Russian Federation Federal Law of August 22, 2004 N 122-FZ.

. .

3. Social services are also provided by enterprises and institutions of other forms of ownership and citizens engaged in entrepreneurial activities in social services to the population without forming a legal entity.

4. The state supports and encourages the development of social services regardless of the form of ownership.

Article 5. Principles of social services

Social services are based on the principles:

1) targeting;

2) accessibility;

3) voluntariness;

4) humanity;

5) priority of providing social services to minors in difficult life situations;

6) confidentiality;

7) preventive orientation.

Article 6. State standards of social services

1. Social services must comply with state standards, which establish basic requirements for the volume and quality of social services, the procedure and conditions for their provision.

2. The establishment of state standards of social services is carried out in the manner determined by the state authorities of the constituent entities of the Russian Federation (clause as amended by Federal Law of July 10, 2002 No. 87-FZ; as amended by Federal Law of August 22, 2004 No. 122-FZ.

3. The clause became invalid on January 1, 2005 - Federal Law of August 22, 2004 N 122-FZ. .

Chapter II. Ensuring the right of citizens to social services

Article 7. The right of citizens to social services

1. The state guarantees citizens the right to social services in the state system of social services according to the main types defined by this Federal Law in the manner and under the conditions established by laws and other regulatory legal acts of the constituent entities of the Russian Federation (clause supplemented on January 1, 2005 by Federal Law of August 22, 2004 N 122-FZ. *7.1)

2. Social services are provided on the basis of an application from a citizen, his guardian, trustee, other legal representative, government body, local government body, public association.

3. Every citizen has the right to receive free information from the state system of social services about the opportunities, types, procedures and conditions of social services. *7.3)

4. Foreign citizens permanently residing in the Russian Federation have equal rights to social services with citizens of the Russian Federation, unless otherwise established by an international treaty of the Russian Federation (clause as amended, put into effect on October 31, 2002 by Federal Law of July 25, 2002 N 115-FZ. *7.4)

Article 8. Financial assistance

1. Material assistance is provided to citizens in difficult life situations in the form of cash, food, sanitation and hygiene products, child care products, clothing, shoes and other essential items, fuel, as well as special vehicles, technical equipment rehabilitation of disabled people and people in need of care. *8.1)

2. The grounds and procedure for providing financial assistance are established by the executive authorities of the constituent entities of the Russian Federation.

Article 9. Social services at home

1. Social services at home are provided by providing social services to citizens in need of permanent or temporary non-stationary social services. *9.1)

2. Single citizens and citizens who have partially lost the ability to self-care due to old age, illness, or disability are provided with assistance at home in the form of social, social, medical services and other assistance.

Article 10. Social services in inpatient institutions

Social services in inpatient social service institutions are carried out by providing social services to citizens who have partially or completely lost the ability to self-care and need constant outside care, and ensure the creation of living conditions appropriate to their age and health status, carrying out medical, psychological, social activities, nutrition and care, as well as the organization of feasible work activities, rest and leisure. *10)

Article 11. Provision of temporary shelter

Temporary shelter in a specialized social service institution is provided to orphans, children without parental care, neglected minors, children in difficult life situations, citizens without a fixed place of residence and specific occupation, citizens affected by physical or mental violence, natural disasters , as a result of armed and interethnic conflicts, to other social service clients in need of temporary shelter.

Article 12. Organization of day stay in social service institutions

In the daytime, social service institutions provide social, social, medical and other services to elderly citizens and disabled people who have retained the ability for self-care and active movement, as well as other persons, including minors, who are in difficult life situations.

Article 13. Advisory assistance

In social service institutions, social service clients are provided with consultations on issues of social, social and medical support for life, psychological and pedagogical assistance, and social and legal protection.

Article 14. Rehabilitation services

Social services provide assistance in professional, social, and psychological rehabilitation to disabled people, persons with disabilities, juvenile delinquents, and other citizens who find themselves in difficult life situations and need rehabilitation services.

Article 15. Payment for social services

1. Social services are provided by social services free of charge and for a fee. *15.1)

2. Free social services in the state system of social services are provided on the grounds provided for in Article 16 of this Federal Law. The procedure for providing free social services is determined by state authorities of the constituent entities of the Russian Federation (clause as amended, put into effect on January 1, 2005 by Federal Law of August 22, 2004 N 122-FZ.

3. Paid social services in the state system of social services are provided in the manner established by the state authorities of the constituent entities of the Russian Federation (clause as amended, put into effect on January 1, 2005 by Federal Law of August 22, 2004 N 122-FZ.

4. The conditions and procedure for payment of social services in social services of other forms of ownership are established by them independently.

Article 16. Grounds for free social services in the state system of social services

1. Free social services in the state system of social services in the amounts determined by state standards of social services are provided:

1) citizens who are not capable of self-care due to old age, illness, disability, who do not have relatives who can provide them with help and care - if the average per capita income of these citizens is below the subsistence level established for the subject of the Russian Federation in which they live (subparagraph as amended, put into effect on January 1, 2005 by Federal Law of August 22, 2004 N 122-FZ; *16.1.1)

2) citizens who are in a difficult life situation due to unemployment, natural disasters, catastrophes, victims of armed and interethnic conflicts;

3) minor children in difficult life situations.

2. The clause became invalid on January 1, 2005 - Federal Law of August 22, 2004 N 122-FZ. .

Chapter III. Social service organization

Article 17. Social service institutions and enterprises

1. Social service institutions, regardless of their form of ownership, are:

1) comprehensive centers for social services for the population;

2) territorial centers for social assistance to families and children;

3) social service centers;

4) social rehabilitation centers for minors; *17.1.4)

5) assistance centers for children left without parental care; *17.1.5)

6) social shelters for children and adolescents; *17.1.6)

7) centers for psychological and pedagogical assistance to the population;

8) centers for emergency psychological assistance by telephone; *17.1.8)

9) social assistance centers (departments) at home; *17.1.9)

10) night stay homes; *17.1.10)

11) special homes for lonely elderly people; *17.1.11)

12) stationary social service institutions (boarding homes for the elderly and disabled, psychoneurological boarding schools, orphanages for mentally retarded children, boarding homes for children with physical disabilities); *17.1.12)

13) gerontological centers;

14) other institutions providing social services. *17.1.14)

2. Social service enterprises include enterprises that provide social services to the population.

3. The procedure for the creation, operation, reorganization and liquidation of social service institutions and enterprises, regardless of their form of ownership, is regulated by the civil legislation of the Russian Federation. *17.3)

Article 17_1. Independent assessment of the quality of service provision by social service institutions and enterprises

1. An independent assessment of the quality of service provision by social service institutions and enterprises is one of the forms of public control and is carried out in order to provide recipients of social services with information about the quality of service provision by social service institutions and enterprises, as well as in order to improve the quality of their activities.

2. An independent assessment of the quality of service provision by social service institutions and enterprises involves assessing the conditions for the provision of services according to such general criteria as openness and accessibility of information about the institution and the social service enterprise; the comfort of the conditions for the provision of social services and the availability of information about the institution and the social service enterprise; comfortable conditions for the provision of social services and accessibility of their receipt; waiting time for the provision of social services; friendliness, politeness, competence of employees of social service institutions and enterprises; satisfaction with the quality of service provision.

3. An independent assessment of the quality of service provision by social service institutions and enterprises is carried out in accordance with the provisions of this article. When conducting an independent assessment of the quality of service provision by social service institutions and enterprises, publicly available information about institutions and social service enterprises is used, including in the form of open data.

4. An independent assessment of the quality of service provision by social service institutions and enterprises is carried out in relation to state enterprises and social service institutions that are the property of the constituent entities of the Russian Federation and are under the jurisdiction of public authorities of the constituent entities of the Russian Federation, other institutions and social service enterprises, in the authorized capital of which there is a share of the Russian Federation, a subject of the Russian Federation or a municipal entity in the aggregate exceeds fifty percent, as well as in relation to other non-state institutions and social service enterprises that provide state and municipal social services.

5. In order to create conditions for organizing an independent assessment of the quality of service provision by social service institutions and enterprises:

1) the federal executive body exercising the functions of developing and implementing state policy and legal regulation in the field of social services (hereinafter referred to as the authorized federal executive body), with the participation of public organizations, public associations of consumers (their associations, unions) (hereinafter - public organizations) forms a public council to conduct an independent assessment of the quality of services provided by social service institutions and enterprises and approves the regulations on it;

2) government bodies of the constituent entities of the Russian Federation, with the participation of public organizations, form public councils to conduct an independent assessment of the quality of service provision by social service institutions and enterprises located on the territories of the constituent entities of the Russian Federation, and approve regulations on them;

3) local government bodies with the participation of public organizations have the right to form public councils to conduct an independent assessment of the quality of service provision by social service institutions and enterprises located in the territories of municipalities, and approve regulations on them.

6. Indicators characterizing the general criteria for assessing the quality of service provision by social service institutions and enterprises specified in part four of this article are established by the authorized federal executive body with preliminary discussion at the public council.

7. By decision of the authorized federal executive body, government bodies of the constituent entities of the Russian Federation or local government bodies, the functions of public councils for conducting an independent assessment of the quality of service provision by social service institutions and enterprises may be assigned to the public councils existing under these bodies. In such cases, public councils for conducting an independent assessment of the quality of service provision by social service institutions and enterprises are not created.

8. The public council for conducting an independent assessment of the quality of services provided by social service institutions and enterprises is formed in such a way as to exclude the possibility of a conflict of interest. The composition of the public council is formed from among representatives of public organizations. The number of members of the public council cannot be less than five people. Members of the public council carry out their activities on a voluntary basis. Information about the activities of the public council is posted by the state authority or local government body under which it was created on its official website on the Internet information and telecommunications network (hereinafter referred to as the Internet).

9. An independent assessment of the quality of service provision by social service institutions and enterprises, organized by public councils for its implementation, is carried out no more than once a year and no less than once every three years.

10. Public councils for conducting an independent assessment of the quality of service provision by social service institutions and enterprises:

1) determine the lists of social service institutions and enterprises in respect of which an independent assessment is carried out;

2) formulate proposals for the development of technical specifications for an organization that collects, summarizes and analyzes information on the quality of services provided by social service institutions and enterprises (hereinafter referred to as the operator), take part in the consideration of draft documentation on the procurement of works, services, as well as government projects , municipal contracts concluded by an authorized federal executive body, government bodies of constituent entities of the Russian Federation or local government bodies with the operator;

3) establish, if necessary, criteria for assessing the quality of service provision by social service institutions and enterprises (in addition to the general criteria established by this article);

4) carry out an independent assessment of the quality of service provision by social service institutions and enterprises;

5) submit, respectively, to the authorized federal executive body, state authorities of the constituent entities of the Russian Federation, local government bodies the results of an independent assessment of the quality of service provision by social service institutions and enterprises, as well as proposals for improving the quality of their activities.

11. The conclusion of state and municipal contracts for the performance of work, the provision of services for the collection, compilation and analysis of information on the quality of services by social service institutions and enterprises is carried out in accordance with the legislation of the Russian Federation on the contract system in the field of procurement of goods, works, services to ensure public and municipal needs. The authorized federal executive body, government bodies of the constituent entities of the Russian Federation, local government bodies, based on the results of concluding state and municipal contracts, formalize a decision to determine the operator responsible for conducting an independent assessment of the quality of service provision by social service institutions and enterprises, and also, if necessary, provide the operator with a publicly available information about the activities of these institutions and enterprises, generated in accordance with state and departmental statistical reporting (if it is not posted on the official website of the institution or enterprise).

12. Information received, respectively, by the authorized federal executive body, state authorities of the constituent entities of the Russian Federation, and local self-government bodies on the results of an independent assessment of the quality of service provision by social service institutions and enterprises is subject to mandatory consideration by these bodies within a month and is taken into account by them when developing measures for improvement work of social service institutions and enterprises.

13. Information on the results of an independent assessment of the quality of service provision by social service institutions and enterprises is posted accordingly:

1) by the authorized federal executive body on the official website for posting information about state and municipal institutions on the Internet;

2) government bodies of the constituent entities of the Russian Federation, local governments on their official websites and the official website for posting information about state and municipal institutions on the Internet.

14. The composition of information on the results of an independent assessment of the quality of services provided by social service institutions and enterprises and the procedure for posting it on the official website for posting information about state and municipal institutions on the Internet are determined by the federal executive body authorized by the Government of the Russian Federation.

15. Monitoring of compliance with the procedures for conducting an independent assessment of the quality of service provision by social service institutions and enterprises is carried out in accordance with the legislation of the Russian Federation.
Federal Law of July 21, 2014 N 256-FZ)

Article 17_2. Information openness of social service institutions and enterprises

1. Social service institutions and enterprises ensure openness and accessibility of the following information:

1) the date of creation of the institution, social service enterprise, their founder, founders, location of the institution or social service enterprise and their branches (if any), mode, work schedule, contact numbers and email addresses;

2) the structure and governing bodies of social service institutions and enterprises;

3) types of social services provided by the social service institution and enterprise;

4) logistics for the provision of social services;

5) a copy of the charter of the social service institution or enterprise;

6) a copy of the plan of financial and economic activities of a social service institution or enterprise, approved in the manner established by the legislation of the Russian Federation, or the budget estimate (information on the volume of social services provided);

7) a copy of the document on the procedure for providing social services for a fee;

8) information that is posted, published by decision of a social service institution or enterprise, as well as information, the placement and publication of which are mandatory in accordance with the legislation of the Russian Federation;

9) other information determined by the authorized federal executive body necessary for conducting an independent assessment of the quality of service provision by social service institutions and enterprises.

2. The information specified in paragraph 1 of this article is posted on the official websites of the authorized federal executive body, state authorities of the constituent entities of the Russian Federation, local governments, institutions and social service enterprises on the Internet in accordance with the requirements for its content and form of provision established by the authorized federal executive body.

3. The authorized federal executive body, state authorities of the constituent entities of the Russian Federation, local government bodies, institutions and social service enterprises provide on their official websites on the Internet the technical ability for recipients of social services to express opinions on the quality of services provided by social service institutions and enterprises .
(The article was additionally included from October 21, 2014 by Federal Law of July 21, 2014 N 256-FZ)

Article 18. Licensing in the field of social services

(The article was deleted from January 15, 2003 by Federal Law of January 10, 2003 N 15-FZ.)

Article 19. Management of social services

1. Management of the state system of social services is carried out by executive authorities of the constituent entities of the Russian Federation in accordance with their powers (clause as amended, put into effect on January 1, 2005 by Federal Law of August 22, 2004 N 122-FZ.

2. The clause became invalid on January 1, 2005 - Federal Law of August 22, 2004 N 122-FZ. .

3. Management of social services of other forms of ownership is carried out in the manner determined by their charters or other constituent documents.

4. Scientific and methodological support of social services is carried out in the manner determined by the federal executive body authorized by the Government of the Russian Federation (clause as amended by Federal Law of August 22, 2004 N 122-FZ; as amended by Federal Law of July 23, 2008 N 160-FZ.

Chapter IV. Powers of federal government bodies and government bodies of constituent entities of the Russian Federation in the field of social services

Article 20. Powers of federal government bodies in the field of social services

The powers of federal government bodies include:

1) establishing the foundations of federal policy in the field of social services;

2) adoption of federal laws in the field of social services and monitoring their implementation;

3) the subparagraph has lost force since January 1, 2005 - Federal Law of August 22, 2004 N 122-FZ;
Federal Law of January 10, 2003 N 15-FZ.
____________________________________________________________________

6) the subparagraph has lost force since January 1, 2005 - Federal Law of August 22, 2004 N 122-FZ;

7) establishment of a unified federal system of statistical accounting and reporting in the field of social services;

8) the subparagraph became invalid on January 1, 2005 - Federal Law of August 22, 2004 N 122-FZ;

9) organization and coordination of scientific research in the field of social services;

10) development of international cooperation in the field of social services;

11) creation of conditions for organizing an independent assessment of the quality of service provision by social service institutions and enterprises.
(The subparagraph was additionally included from October 21, 2014 by Federal Law of July 21, 2014 N 256-FZ)

Article 21. Powers of state authorities of the constituent entities of the Russian Federation in the field of social services

State authorities of the constituent entities of the Russian Federation, outside the powers of state authorities of the Russian Federation provided for by this Federal Law, carry out their own legal regulation of social services to the population.

The powers of government bodies of the constituent entities of the Russian Federation include:

ensuring the implementation of this Federal Law;

development, financing and implementation of regional social service programs;

determining the structure of governing bodies of the state social service system and organizing their activities;

establishing a procedure for coordinating the activities of social services;

creation, management and maintenance of the activities of social service institutions;

creating conditions for organizing an independent assessment of the quality of service provision by social service institutions and enterprises;
(Paragraph additionally included from October 21, 2014 by Federal Law of July 21, 2014 N 256-FZ)
____________________________________________________________________
From October 21, 2014, paragraph seven of part two of the previous edition is considered paragraph eight of part two of this edition - Federal Law of July 21, 2014 N 256-FZ.
____________________________________________________________________

other powers.
(Article as amended, put into effect on January 1, 2005 by Federal Law of August 22, 2004 N 122-FZ

Chapter V. Resource provision for social services

Article 22. Property support for social services

Social services, in the manner established by the legislation of the Russian Federation, are provided with land plots and property necessary to fulfill their statutory tasks.

Article 23. Financial support for social services and social service institutions

Social services to the population, carried out in accordance with the standards established by government bodies of the constituent entities of the Russian Federation, and financial support of social service institutions are expenditure obligations of the constituent entities of the Russian Federation (article as amended, put into effect on January 1, 2005 by Federal Law of August 22, 2004 N 122-FZ.

Article 24. Entrepreneurial activity of social service institutions

1. In accordance with the legislation of the Russian Federation, social service institutions have the right to conduct business activities only insofar as this serves the achievement of the goals for which they were created.

2. Entrepreneurial activities of social service institutions are subject to preferential taxation in the manner established by the legislation of the Russian Federation.

Article 25. Staffing of social services

1. The effectiveness of the activities of social services is ensured by specialists who have a professional education that meets the requirements and nature of the work performed, experience in the field of social services and who, due to their personal qualities, are inclined to provide social services.

2. Measures of social support for employees of the state social service system are determined by state authorities of the constituent entities of the Russian Federation in accordance with their powers (clause as amended, put into effect on January 1, 2005 by Federal Law of August 22, 2004 N 122-FZ.

3. Medical workers of the state system of social services directly involved in social and medical services may be provided with social support measures in the manner and under the conditions that are provided for by laws and other regulatory legal acts of the constituent entities of the Russian Federation for medical workers of medical organizations of the state healthcare system. *25.3)
(Clause as amended, put into effect on January 1, 2005 by Federal Law of August 22, 2004 N 122-FZ

4. Employees of social service institutions of the state system of social services who directly carry out social rehabilitation of minors may be provided with measures of social support in the manner and under the conditions that are provided for by laws and other regulatory legal acts of the constituent entities of the Russian Federation for teaching staff of educational institutions for orphans and children left without parental care, and special educational institutions for minors (clause as amended, put into effect on January 1, 2005 by Federal Law of August 22, 2004 N 122-FZ. *25.4)

5. Social support measures for social service workers of other forms of ownership are established by their founders independently on a contractual basis (clause as amended, put into effect on January 1, 2005 by Federal Law of August 22, 2004 N 122-FZ.

Chapter VI. Final provisions

Article 26. Liability for violation of this Federal Law

The liability of persons engaged in the field of social services, if their actions (inaction) entail consequences dangerous to the life and health of a social service client or other violation of his rights, occurs in the manner and on the grounds provided for by the legislation of the Russian Federation.

Article 27. Appeal against actions (inaction) of social services

Actions (inaction) of social services can be appealed by a citizen, his guardian, trustee, or other legal representative to state authorities, local governments or to court.

Article 28. Entry into force of this Federal Law

This Federal Law comes into force on the date of its official publication.

The president
Russian Federation
B. Yeltsin

Revision of the document taking into account
changes and additions prepared
JSC "Kodeks"

The law clearly defines the principles, conditions and procedure for the provision, as well as the composition and content of social services.

The grounds for recognizing citizens as needing social services are determined. This is the presence of circumstances that worsen or may worsen a person’s living conditions. For example, partial or complete loss of the ability to self-care and/or move; the presence in the family of a disabled person who needs constant care; intra-family conflicts; violence in family; homelessness of minors; lack of a specific place of residence, work and means of subsistence.

The basis for the provision of social services can be an application from both the citizen himself and his legal representative, other persons, bodies and public associations.

Particular emphasis is placed on preventing citizens from needing social services. Social support is being introduced. That is, citizens, if necessary, can be assisted in obtaining the necessary medical, psychological, pedagogical, legal, and social assistance.

The principle of providing social services based on individual need for social services is established. The latter can be provided in a hospital, semi-inpatient setting and at home. The development of an individual program for the provision of social services is provided.

In urgent cases, urgent social services can be provided (providing free food, clothing and basic necessities, assistance in obtaining temporary housing, legal and emergency psychological assistance, etc.).

According to the law, payment for social services provided in semi-stationary conditions and at home is based on a targeted approach to their recipients and depends on the level of their average per capita income. The maximum amount of payment for social services is limited. At the same time, it is stipulated that the new conditions for the provision of social services should not worsen the situation of those who are currently entitled to receive them. In particular, this should not lead to an increase in fees for services for these persons.

Free social services are provided to the following categories. In all forms - to minor children, as well as victims of emergency situations and armed international (interethnic) conflicts. Citizens whose average per capita income is below the established value can receive social services free of charge at home and in a semi-stationary form. The size of the maximum per capita income for the provision of social services free of charge will be determined by regional authorities (but not less than 1.5 of the regional subsistence level).

The rights and obligations of providers and recipients of social services are prescribed, and maintenance of a register of providers and a register of recipients is provided.

Businesses will be involved in providing social services. Public control is being introduced in the field of social services.

According to the Constitution, the Russian Federation is a socially oriented state. That is why all categories of citizens should be provided with high-quality social services, the procedure for the provision of which is regulated in 442-FZ. Some provisions of this regulatory act will be discussed in the article.

What is the law about?

Federal Law No. 442-FZ sets out a number of goals and objectives that are mandatory for the relevant entities. Here it is worth paying attention to:

• legal, economic, organizational and other fundamentals of serving citizens in the provision of social benefits;
• a number of powers and responsibilities of both recipients and suppliers in the area in question;
• a number of rights of federal and subject authorities, etc.

What, according to 442-FZ, is social services for Russian citizens? Article 3 refers to the activities of officials to provide a number of useful services to the population. It is worth noting that social services must strictly comply with certain standards, that is, requirements for the frequency, volume and quality of a particular service.

About the principles of social service

Such an important and vast area as the provision of social services to the population must necessarily be based on a number of principles, ideas and conditions. The most important principle here is, of course, the protection of human and civil rights. Work in this area must be humane in nature, and also not allow humiliation of the personality and dignity of a person.

It is also necessary to pay attention to the following principles:

• voluntariness and confidentiality;
• targeting of service provision;
• equal access of all population groups to social services;
• territorial proximity of service providers to the recipients’ places of residence, etc.

The functioning of the system under consideration will be impossible if at least one of the presented principles disappears.

About the service system

Article 5 No. 442-FZ “On the Fundamentals of Social Services” provides a description of the structure in the area under consideration, which includes a number of government agencies, organizations and non-profit enterprises.

The government, as the main executive body, is the most important body in the field of social services. It is the government that is called upon to implement and develop public policies and regulations throughout the system. gives orders to regional bodies - administrations of Russian constituent entities. In addition, the government controls various private organizations of a commercial and non-profit type. The system can also include ordinary citizens who are individual entrepreneurs - but only those engaged in social services.

On the responsibilities of system subjects

According to Chapters 3 and 4 No. 442-FZ, both recipients and providers of services in the social sphere have a number of mandatory functions. To begin with, it is worth examining the responsibilities of recipients enshrined in Article 10 of the regulatory act in question. Here's what's worth highlighting here:

• provision of all necessary documentation to government authorities;
• timely notification of suppliers about changes in circumstances that determine the need for the provision of services;
• compliance with the conditions stipulated in the contract with the supplier.

According to Article 12 of Federal Law No. 442-FZ, service providers have the following responsibilities:

• carrying out their professional functions in strict accordance with the law;
• implementation of social support;
• lawful use of recipient information;
• provision of urgent services, etc.

It is also worth noting that service providers must not restrict the rights or freedoms of people, use any kind of violence, tolerate harsh treatment, etc.

About the rights of system subjects

What are social service providers entitled to? Here it is worth paying attention to Article 11 No. 442-FZ, which states the following:

• the ability to request all necessary information from government authorities;
• the opportunity to be included in the register of suppliers - federal or regional;
• the right to refuse the service recipient or applicant if the contract was incorrectly drawn up or all necessary documentation was not provided.

Recipients of services have the right to humane and respectful treatment, to freely choose a supplier, to receive information about their responsibilities and powers in a free and accessible form, to participate in the development of individual programs, and much more.

About forms of social services

In what types and forms can the system of providing social services be expressed? Article 19 No. 442-FZ “On Social Services” refers to the provision of services at home, in stationary or semi-stationary forms.

Home service does not have a time frame, but other types of service provision must be strictly regulated by certain hours. It is also worth noting that purchasers of social services in stationary or semi-stationary forms must be provided with:

• the possibility of accompaniment when moving around the territory of service provision;
• the right of independent movement;
• the ability to receive duplication of texts with voice messages, and vice versa;
• the right to receive other types of assistance in accordance with the law.

The social services themselves can be of a social, medical, psychological, labor or other nature.