And again there will be huge queues for diapers. Unified center for bullying people with disabilities

After placing your order you our manager will call to coordinate the time and terms of delivery. Some time after this, your order will arrive at the pickup point. You can come to the pick-up point at any time convenient for you, view the goods from your order and then pay for the order. You have the right to refuse part of the goods in the order, or the entire order, if you are not satisfied with the quality of the goods. After paying for the order you will be given check.

We work with both individuals and legal entities. Legal entities, if desired, can pay for the order in advance using an invoice.

Pickup conditions

• City: Saint Petersburg
• Address: (m. Kirov plant) st. Vasya Alekseeva, 9
• Cost of delivery to pick-up point: 165 rub. (41 rubles for orders over 1000 rubles)
• Delivery period: 1 day (2 working days when ordering after 15.00 Moscow time)
• Operating mode: Mon-Sat 11:00-21:00 (no p.m.), Sun Closed
• Contact email: [email protected]
• contact number: +79817672978
• Index: 198188
• Courier service: IML
• Nearest metro: Kirov plant
• Dressing room: There is
• Payment: cash
• Additional information: We exit the subway to the right. We walk along Vasya Alekseev Street to house #9, go to the end, go around and go into the yard, the first front door, the sign “Take away the goods”

Why is it impossible to establish a normal allocation of means for the rehabilitation of disabled people?

The problem of providing disabled people with diapers and other absorbent underwear, which our newspaper has repeatedly written about, unfortunately, has not been resolved. Sick people still cannot receive the hygiene products they are entitled to on time and without hassle. The supply disruptions are due to interruptions in federal funding. The money comes in, contracts are immediately concluded with suppliers, and the rehabilitation equipment quickly arrives at the points of issue, including the Unified Center for the Issue of Technical Rehabilitation Equipment ( LLC "Unified Social Center", Stachek Ave., 72). Mass delivery is now expected.

Here's what newspaper readers write on the website:

“I can’t get through to the call center (tel. 305-20-03, Unified Center for Distribution of Rehabilitation Equipment on Stachek Ave.). Where can I find out if diapers are available?

“I couldn’t get through to the call center. I got through once, they hung up!”

“I called the call center. It's no use asking anything. “Come as you wish” - and I am a disabled person of the first group. We made it until December, but now we can’t handle home delivery.” (Should be delivered to your home free of charge. - Note ed.).

It should be noted that December is, alas, traditionally a month of huge queues for diapers and other things. Because it is in December (usually closer to the middle) that rehabilitation facilities appear in the city after a long break.

Unfortunately, “VP” also failed to reach the call center.

Then we turned to the St. Petersburg regional branch of the Social Insurance Fund. And very quickly we received an official response signed by the manager of the regional branch, K.V. Ostrovsky.

We quote:

“In response to your request regarding the provision of recipients with technical means of rehabilitation, the State Institution - the St. Petersburg Regional Branch of the Social Insurance Fund of the Russian Federation (hereinafter referred to as the regional branch) informs the following.

LLC "Unified Social Center", located at the address: Stachek Ave., 72, telephone 305-20-03 , is an independent organization, the regional branch cannot interfere in the organization of the work of this institution.

The regional office currently does not have a government contract for the supply of absorbent linen. Subject to the allocation of additional allocations from the federal budget to the regional department, it is possible to conclude a contract in the second ten days of December.

If a government contract for the supply of absorbent linen is concluded in 2014, the validity period for referrals for these products will be extended. Contracts for the supply of absorbent linen always provide for the availability of a full range of products and the possibility of delivering products to the recipient’s home.

Interruptions in the provision of technical means of rehabilitation are associated with uneven receipt of allocations throughout the year.

When independently purchasing a technical means of rehabilitation in accordance with an individual rehabilitation program, a disabled person has the right to receive compensation for expenses incurred.

To pay compensation, you must contact branch No. 31 of the regional office at the address: Bolshaya Posadskaya st., 10a».

The summary is simple: wait, you should get everything you deserve. In general, everything is as usual: huge queues in which people feel sick, interruptions in delivery (since the delivery service will simply not be able to deliver a huge number of orders in the time remaining until the end of the year), a shortage of any specific types of absorbent linen. And again words about interruptions in federal funding. Unfortunately, it is not up to city governments to invest in these programs. If these powers were transferred to the city level, there would be much fewer problems. At least that’s what Alexander Rzhanenkov, chairman of the social policy committee, thinks (see “VP” dated December 17, 2013).

A “Unified Center for Services for the Disabled” has opened in St. Petersburg, where thousands of St. Petersburg disabled people are forced to stand for hours in the cold in order to receive the free diapers or crutches they are entitled to by law.

Painful procedures in the cold for sick people were organized by the leaders of the St. Petersburg Social Insurance Fund (FSS). It was this foundation that entered into a contract for servicing St. Petersburg disabled people with the North-Western Health Center company, located in the premises of the Palace of Culture named after. Gaza on Stachek Avenue.

According to the contract, the company was obliged to provide for disabled people comfortable waiting conditions, ramps and convenient toilets.

Now look at the conditions in which St. Petersburg disabled people actually wait for service - severe frost, uncleaned snow on the steps instead of ramps, several hours of waiting on their own feet in front of a closed door.

Note that the Social Insurance Fund has already been repeatedly criticized for poor organization of work. In response, the fund’s management limited itself to posting enthusiastic articles about its activities on its website and in servile media. All the articles had the same title: “There are no more queues for diapers in St. Petersburg.” And executive director of Northwestern Health Center LLC Pavel Zakharov even that, we quote, “ all visitors to the pick-up points are satisfied with the service and there have been no complaints».

These articles also reported that people with disabilities can order delivery of their required rehabilitation products by telephone. This information turned out to be false: several disabled people in line told the reporter Peter.tv that having ordered diapers by phone at the beginning of October, they did not receive them even at the end of December. At the same time, the center did not bother to apologize - they simply reported two months later that they were not able to deliver diapers to disabled people in St. Petersburg.

Let us note that rehabilitation means, their delivery and distribution are paid for with budget money, and the Northwestern Health Center acts as a contractor here, using this money. We were unable to find out why the FSS continues to work with a company that is unable to fulfill the terms of the contract.

The reporter Peter.tv I tried to contact the management of the Northwestern Health Center using the phone numbers listed on the FSS website. This turned out to be impossible - the center's phones do not answer - we called there for an hour, listening to robot reminders that the phone was about to be picked up.

The center staff also refused to comment, and the local security guard tried to prohibit filming of the queue by waving his arms in front of our camera lens. However, the disabled people sharply besieged the zealous man and he chose to hide again in the warm room of the center.

The reporter Peter.tv I was also surprised to discover that not only private individuals, but also social workers are forced to stand in huge queues. Teacher from an orphanage Nina Dmitrieva stood for five hours to get a coupon and provide diapers for sick children.

« I'm a social worker. There are 30 disabled children in our orphanage, but only two need diapers. We are not given centralized diapers for two children; I personally have to regularly stand in these lines. Moreover, I was here yesterday, but I didn’t have enough coupon. It turns out that instead of working with sick children, I am forced to spend my time standing in lines organized by the leaders of the Center for the Disabled and the Social Insurance Fund. I don’t understand why it’s impossible to have a separate pick-up point for social workers", - said Peter.tv Nina Dmitrieva.

Please note that information about the absence of queues is disseminated by officials only in friendly media. But on the doors of the “Health Center” itself there are honest announcements: only 200 people can be served here per day.

Let us remind you that 717 thousand disabled people are registered in St. Petersburg.

Evgeny Zubarev